Support Center

Account Questions

  • How do I change my username or password?

    Go to your profile page, and click 'Account Settings' and then ‘User Account’. You will see the option to make...

    Feb 27, 2012 01:02PM PST
  • How do I change my avatar?

    Go to your profile page, select ‘Edit Profile’. From there you can choose to upload a photo file under 1MB in ...

    Feb 27, 2012 02:10PM PST
  • What if I forget my username or password?

    Send us an email to help@experienceproject.com and we are happy to help!

    Apr 25, 2012 03:04PM PDT
  • How do I turn off and on email notifications?

    Go to your profile page, and click ‘Account Settings’ and then ‘Communication’. You will see the option to cha...

    Feb 27, 2012 02:12PM PST
  • How do I delete my account?

    Go to 'Account Settings' on your profile, and you'll see the option to delete your account show up.

    Feb 27, 2012 02:13PM PST
  • How do I subscribe to a group?

    To subscribe to a group, go to the group page and click subscribe in the left hand option menu.

    Feb 27, 2012 02:55PM PST
  • How do I subscribe to a story?

    There is a check box under the comment box on the story page that allows you the option to be notified of all ...

    Feb 27, 2012 02:55PM PST
  • How do I remove a friend?

    Visit their profile and click "Remove from Circle" on the left hand side of their profile. The member will sti...

    Feb 27, 2012 02:56PM PST
  • How do I remain anonymous?

    The best way to remain anonymous is to omit revealing details from your stories. Avoid names of people, place ...

    Feb 27, 2012 03:07PM PST
  • Can I use my real name on EP?

    You are strongly discouraged from using your real name in any public part of EP. It breaks the spirit of the s...

    Feb 27, 2012 03:08PM PST
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